Leadership programmes that work where your people work
Cohort-based leadership training for NZ businesses, built on the Steps to Success framework. Designed and delivered by Suzy Rangi, who ran national programmes before going out on her own.

Which programme?
Three starting points, one way of working. If your team leaders, supervisors or duty managers already run a shift and need to lead the people on it, start with Frontline Leaders. If you have capable people you want ready before the next vacancy, Emerging Leaders gets them there over six months. If neither fits the shape of your business, the custom route builds a programme around your own context and competencies. Every cohort begins with profiling, and coachingcarries the learning past the last workshop. Not sure which? Book a discovery calland we will work it out together.
Frontline Leaders Programme
For team leaders, supervisors and duty managers in retail, hospitality and operations. Built by someone who has held those jobs and then run the national training behind them.
For: Team leaders, supervisors and duty managers in retail, hospitality and operations
Format: 12 to 16 week cohort with workshops, on-floor application, profiling and coaching
Programme detailsEmerging Leaders Programme
For high-potential team members heading toward leadership, so their first day as a manager is not their first day of learning to lead.
For: High-potential team members preparing to step into leadership
Format: Six-month cohort with profiling, workshops, mentoring and a capstone project
Programme detailsCustom Leadership Development
For when an off-the-shelf course will not cut it. Suzy has designed custom programmes for ANZ, Fisher & Paykel and Bank of China, and can build one for you.
For: Organisations that need a programme built around their own context and competencies
Format: Scoped engagement covering design, delivery and measurement
Programme detailsDiscuss, Diagnose, Design, Deliver, Develop
Every engagement runs the same way, whatever its size.
Discuss
We talk through the challenge with you and the people closest to it.
Diagnose
We find out what is actually happening, with profiling and conversations rather than assumptions.
Design
We build the right approach for your people, not a programme off the shelf.
Deliver
An experience people remember, in the room, online or both.
Develop
Coaching, practice and follow-up so the learning holds after the workshop ends.
Talk it through with Suzy
A free 30-minute call about your team. You will leave with a clear next step, whether or not we end up working together.